We take great pride in hearing the positive feedback our homes get for the work they have been doing. Our residents and their families and friends regularly send cards and thank-yous, some of which are shared here.
I would like to thank all the staff at Skellow Hall in Doncaster, for the amazing care they took of my gran, Doris, who sadly passed away today. A massive thank you to all.
Mrs K. Padley
"Just a very brief not to say a very big and heartfelt THANK YOU to everyone at Lofthouse Grange for helping to make my Dad's final days so relaxed and happy."
"The care, consideration and respect show to my Dad were second to none, and we couldn't have found a better place for him."
"The staff - every single one - were wonderful, polite ands courteous and we were made to feel welcome every time we visited. They are a credit to their profession and the organisation."
Mr A. Child
"I would like to inform you of the excellent standard of care given to my late father. My father has been a resident of The Grange Care Centre in Derbyshire, for the last two years. Led by Manager Michelle, the team gave my father the gold standard end-of-life pathway. I myself work in the NHS as a Senior Clinical Manager and I could not have done better myself.
"Michelle organised everything just as I wished for Dad's last days. When the last few hours approached, the team were fantastic in the care they gave to Dad and the family I give special mention to Michelle an excellent organiser and wish she worked in my team.
"Thank you to all of the team at The Grange: the Nurses, the Cleaners and the Cooks in the kitchen. Orchard Care Homes should be proud of an excellent team led by Michelle."
Mrs A. King
"My mother was a resident of Clipstone Lodge for thirteen months and, especially towards the end of her life, the care she received was excellent. I would mention, especially, the Senior Care Assistant, Elaine. Once again, many thanks."
"I am writing to officially thank all at Norton Lees Hall, for the care afforded to my Dad, Maurice Butcher. I was more than happy with his care."
"Some very committed carers, well run and always a ready smile from you on reception."
"Our beloved family member was recently cared for until her passing at Archers Park. We as a family want to pass on our sincere thanks for the care and support Sharon and our family were shown throughout the duration of her stay there."
"The staff were absolutely amazing, going way beyond their duties to care for Sharon and the whole family during this difficult period, especially in the last few weeks of her life."
"She was cared for in the kindest and most professional and respectful way possible, as if she was one of the family. As a family, we were supported and consulted throughout the duration and fast progression of her illness, and always with the highest standards of professionalism."
"We must acknowledge the manager Roslyn and Senior Care Assistant Karl, who were outstanding, They were always supportive and recognised that as a big family, we all wanted to be there at the end for Sharon. Nothing was ever a problem for them."
"Although nothing can ease the pain of losing Sharon, knowing she was cared for in this home with the greatest respect and dignity helps us to deal with our loss."
Gary and Michelle